AGREED FUNDED SHIPPED DELIVERED RELEASED

Money that waits
for proof.

Mezzo holds the buyer’s payment while the seller documents the item — photos, condition, timestamps. The funds move when both sides agree, or when an arbiter decides. Never on a promise.

Identity verification is required before you can receive a payout.

Double-entry ledger

Every movement is posted twice. Balances reconcile to the kobo, and nothing is stored as a floating-point number.

Evidence hashed at capture

Photos are fingerprinted the moment they are taken, so nobody can swap in a different item later.

Reviewed by a person

A contested escrow goes to an arbiter with the agreed terms, both evidence sets, and the full message history.

The state machine

How the money moves

Five states, in order. An escrow can only ever be in one of them, and every change is written down with who caused it.

  1. AGREED
    Both sides

    The terms get pinned down

    Price, description, delivery window, and how long the buyer has to inspect. Nothing starts until both parties accept the same terms.

  2. FUNDED
    Buyer

    The buyer pays into escrow

    The money leaves the buyer and stops. The seller can see that it landed. Neither side can move it.

  3. SHIPPED
    Seller

    The seller documents, then sends

    Before it ships, the seller photographs the item and records its condition. Each capture is hashed and time-stamped as it happens.

  4. DELIVERED
    Buyer

    The inspection clock starts

    The buyer compares what arrived against what was documented. The money has still not moved.

  5. RELEASED
    Mezzo

    The money moves once

    The buyer accepts, or the inspection window closes on its own. Funds release to the seller and the ledger records both halves of the entry.

The part other escrows skip

The item gets documented
before the money moves

Holding funds is the easy half. The hard half is knowing what was actually in the box. Mezzo makes the seller capture the item in-app — not upload a file from the camera roll — and fingerprints each photo the instant it is taken.

When a buyer says the item is wrong, there is a record from before it shipped to compare against. Arguments become checkable.

Evidence recordverified

IMG_0114 · 3.2 MB

captured
2026-07-30 14:02:11 WAT
device
rear camera, in-app
sha-256
a3f9c1…7e02b4
status
locked

When it goes wrong

Somebody has to decide

Most deals close without this. The ones that do not are the reason escrow exists, so here is exactly what happens.

  • Either side can raise a dispute any time before the inspection window closes.
  • Raising one freezes the escrow. The money stays exactly where it is while the case is open.
  • Both parties upload evidence and see what the other filed. Nothing is submitted in secret.
  • The outcome is a release, a refund, or a split, and it is posted to the ledger like any other movement.

Pricing

One fee, taken at release

Nothing is charged while an escrow is open, and nothing is charged on a refund.

Escrow fee
1.5%

of the transaction, capped at ₦7,500

Paid by
Seller

or split with the buyer, agreed in the terms

Payout to bank
₦0

included, settles same day on business days

Refund to buyer
₦0

no fee is charged on a refunded escrow

Send the next one through Mezzo

Set the terms, share a link, and let the money sit still until the item checks out.